Couriers

Flexible shifts, local deliveries
and weekly pay

Pick up shifts that suit you. Use your own vehicle, deliver close to where you live,
earn £12-£19* per hour and get paid weekly.

What do you need?

Requirements

To sign up to be a Relay courier, simply submit your application. On submission of a successful application, which will include uploading required documentation, you will be invited to begin your online onboarding process, which includes going through steps to set up your account and booking shifts as well as a brief introduction on the day-to-day operational processes.
To qualify to be a Relay courier, you will need:
1. To be over 18 years of age
2. An iOS or Android phone device
3. Access to an e-bike, moped, car or van
4. Right to work in the UK
5. Valid UK driving licence (if required for vehicle type)

“Thanks to Relay I can work when it suits me best, and do so by staying in the area I know best. This makes me more efficient and makes the day-to-day work more enjoyable.”

— Daniel, Delivery Driver

“With Relay, you feel part of the team, as they have great communication and transparency on shifts and earnings. Highly recommend"

— Selma, Delivery Driver

*Instead of a fixed fee for a route, you'll earn based on your deliveries. More successful deliveries lead to higher earnings, with rates also factoring in time and mileage, but every delivery attempt gets rewarded. 
Earnings depend on the delivery area and the delivery vehicle used. We aim to ensure that the number of parcels assigned for delivery in a given route is realistic and achievable. Congestion charges are not included in your earnings and we will track and reimburse the congestion charges you have incurred as part of the weekly payment. Some routes may take more or less time than planned for based on your past experience and knowledge of the routes.
** Our top couriers are customer obsessed, follow customers’ delivery instructions and have a high rate of delivered parcels. Top couriers will have early access to routes for the following week and will have a higher flexibility to choose preferred routes. 

Frequently Asked Questions

What kind of deliveries will I be able to make?

Relay partners with some of the biggest retailers in the UK such as The Hut Group. You will be delivering parcels to customers that have placed their orders on the Retailers’ websites.

How much will I earn with Relay?

*Instead of a fixed fee for a route, you'll earn based on your deliveries. More successful deliveries lead to higher earnings, with rates also factoring in time and mileage, but every delivery attempt gets rewarded. Earnings depend on the delivery area and the delivery vehicle used. We aim to ensure that the number of parcels assigned for delivery in a given route is realistic and achievable. Congestion charges are not included in your earnings and we will track and reimburse the congestion charges you have incurred as part of the weekly payment. Some routes may take more or less time than planned for based on your past experience and knowledge of the routes. ** Our top couriers are customer obsessed, follow customers’ delivery instructions and have a high rate of delivered parcels. Top couriers will have early access to routes for the following week and will have a higher flexibility to choose preferred routes

When will I get paid?

Relay couriers are paid on Tuesdays for all deliveries made in the previous week (Monday to Sunday). Relay will send a pdf statement of payment on Monday and will initiate payment transfer. Payment will be credited in the bank account on Tuesday.

What insurance do I need to have?

To deliver with Relay, you will need a ‘Hire and Reward’ insurance as well as the minimum legal motor insurance as required by law. Hire and Reward insurance is a type of vehicle insurance that is a legal requirement when using your vehicles for business purposes, such as parcel deliveries with Relay. When you complete your application, you will be asked if you have a Hire and Reward insurance. If you don't, we will be able to support you with an insurance cover. Please note that this is only top-up insurance. You must still need to have a valid motor insurance policy in place and provide proof of this to Relay.

How do I get Hire and Reward vehicle insurance?

While you are free to choose your Hire and Reward insurance provider, we’ve worked with AVIVA to offer a pay-as-you-go Hire and Reward product suited to the needs of Relay couriers. As part of your application, you will be required to confirm whether you have your own insurance or are interested to sign up for the Aviva Group Insurance Policy.Upon successful verification of all the other supporting documents and completion of the online training, your application will accepted and you will be onboarded as a Relay courier. Upon successful onboarding, you will be automatically signed up for the AVIVA Group policy. This Hire and Reward top-up insurance is in addition to the motor insurance policy which you must already have in place.

What if I already have Hire and Reward insurance?

If you already have the ‘Hire and Reward’ insurance, along with the minimum legal motor insurance, you do not need additional cover